Last updated: December 2nd, 2025
This Privacy Policy describes how Oak & Main Realty Group (“we,” “us” or “our”) collects, uses and safeguards personal information obtained through our website and associated services, including our SMS Program. By visiting our website or enrolling in the SMS Program, you consent to the practices described in this policy.
1. Information We Collect
We collect two types of information:
1.1 Personally identifiable information. This is information you voluntarily provide through our site or via communications with us—such as your name, phone number, email address, mailing address and property preferences. We may also collect information you provide when requesting property updates, scheduling viewings or participating in contests.
1.2 Non‑identifiable information. When you visit our site, we automatically collect technical data such as your IP address, browser type, device identifier, pages visited and time spent on the site. We obtain this information through cookies, web beacons, embedded scripts and similar technologies. You can decline cookies by adjusting your browser settings, but doing so may disable some features of our site.
2. How We Use Information
We use the information we collect to:
• Provide and improve our services, including responding to your inquiries and sending property updates;
• Manage appointments and communicate with you about listings and transactions;
• Operate the SMS Program and send text messages you have opted into;
• Conduct analytics to understand user behavior and enhance our website;
• Comply with legal obligations and enforce our Terms of Use.
3. Information Sharing
We do not share or sell personal information about you for marketing or promotional purposes. We only disclose information in the following circumstances:
• Service providers. We may share information with subcontractors that perform services on our behalf (for example, website hosting, customer support, or SMS delivery). These providers are authorized to use your information solely to perform services for us.
• Legal and regulatory. We may disclose information if required by law, court order or governmental authority, or to protect our rights and property.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
If this policy mentions sharing personal information for purposes other than those above, such as legal compliance, it excludes text messaging originator opt‑in data and consent; that information will only be disclosed to our text‑message service providers when necessary to deliver messages. We do not share mobile information with third parties or affiliates for marketing or promotional use.
4. SMS Program
When you opt into our SMS Program, you consent to receive text messages from us. Your participation is voluntary and subject to our Terms. You can opt out at any time by texting “STOP.” We will not share or sell your mobile phone number or your text message opt‑in data with anyone else, except aggregators and providers who assist us in delivering text messages. Message and data rates may apply according to your mobile plan.
5. Third‑Party Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked websites before providing them with your information.
6. Data Security
We implement administrative, technical and physical safeguards designed to protect your personal information from unauthorized access, use or disclosure. However, no method of transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
7. Your Rights and Choices
You may request to review or update your personal information by contacting us. You may opt out of marketing emails by following the unsubscribe instructions contained in those messages. To opt out of SMS communications, reply “STOP” to any message. We will process your request as soon as reasonably possible.
8. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the site after any update constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact Laura Bauer at [email protected] or (479) 847-2100.